Open source sla reporting tools




















We will be more clear about your needs and see how FineReport can help you and your organization to transform data into value. Book a Free Demo. Try FineReport Free. Contents What are the benefits to use an open source reporting tool? FineReport 2. JasperReports 3. JFreeChart 5. Pentaho 6. BIRT 7. Seal Report 8. Open Reports 9.

Easy Report SpagoBI Summary. Open Reports. Metabase is an open-source business intelligence tool that allows you to manage database, monitor KPI, track bug, filer record, generate dashboards with simple ad hoc queries without using complex SQL statements. It allows users to ask questions about data. The tool then displays answers in formats that make the most sense, whether in a bar graph or a detailed table.

You only need to run a jar, login, tell it how to get to your database. The process just takes 5 minutes. Seal Report is an open-source reporting tool for the Microsoft.

Net Framework, entirely written in C. It offers a complete framework for producing reports and dashboards from any database without coding.

Seal Report focuses on easy installation and reports design. Key features include native pivot tables, HTML5 charts, report scheduler, drill-down navigation, and subreports. However, if you are not at all familiar with writing script, this program can be very challenging.

And the community edition has many bugs that are usually not so easy to solve. Based on open standards, its modular architecture allows easy customization and integration into legacy environments. It includes engines for reporting, multidimensional analysis OLAP , charts, KPI, interactive cockpit, ad-hoc reporting, location intelligence, free inquiry, real-time dashboards , mobile, master data management, ETL and more.

The data works, but there are some issues in connecting to internal databases, even though the software was installed inside the same server. TeamSpaces is another distinct feature of this software,. A threshold-based alerts system gives you complete control over when alerts are triggered. You can even run PowerShell scripts remotely.

The free version supports up to sensors. Related: Cisco Network Monitoring. You can monitor SLAs in real-time through the dashboard. The dashboard can be customized by drag-and-drop, with unique views for you and your entire team.

One of its unique features is SLA testing. You can draw up an SLA target and then use your historical performance data to test whether you can meet the requirements of the proposed SLA. Running tests in advance reduce the chance of you failing to deliver on an SLA. Creating reports is invaluable for making sure that you stay on top of your SLA obligations.

The tool also generates notifications about performance incidents. The root-cause analysis allows you to dive into the cause of the issue and resolve it to reduce the chance of any violations. Idera Uptime Infrastructure Monitor is a reliable tool for midsize companies looking for a network monitor and SLA management solution.

You must request pricing information from the company directly. The platform is available for Windows and Linux. You can start the day free trial. Happyfox Help Desk is a web-based help desk software that provides SLA management features for enterprises.

It allows you to create and monitor SLAs. The monitoring experience functions off of a four-part-system where you set an objective, a set of conditions, a goal percentage, and a work schedule. For example, you can set an objective for the time taken to send the first response to users to be less than 30 minutes, and then set a condition to notify you if this parameter is breached.

The software also lets you configure time to first response, time to assign the ticket, time to contact response, time to staff response, and time to conclude. Monitoring all of these timeframes helps you to measure how efficient your service is across the board so you can make targeted improvements. Reports can show the number of tickets checked, tickets breached, alongside the target percentage and achieved percentage.

These reports can be exported in CSV and Excel to share with other employees. Happyfox Help Desk is recommended for users who want an SLA management solution with help desk capabilities designed to speed up resolution times.

You can request a demo. You can configure targets by priority , response time , and resolution time. Larger enterprises with multiple sites can set different service level targets according to location. The escalation email checkbox allows you to receive notifications when there is an issue. Alerts enable your team to respond to customer concerns efficiently and keep the time to resolution low. If there is a violation, then Freshworks Freshservice can automatically issue notifications and escalate according to rules you have defined.

Top 7 business intelligence and reporting tools Top 7 open source business intelligence and reporting tools. Image by :. Get the highlights in your inbox every week. JasperReport JasperReport is one of the most popular and widely used open source reporting tools.

Pentaho Pentaho is a complete business intelligence suite, covering a gamut of use cases from reporting to data mining. ReportServer ReportServer is another open source business intelligence platform, with a commercial edition available as well. Seal Report Seal Report is an open source framework for producing reports and dashboard from any open database.

Summary All of these open source business intelligence and reporting tools provide a rich feature set ready for enterprise use.

Topics Business. Analytics and metrics. About the author. Robin Muilwijk - Former Opensource. More about me. Recommended reading Open source tools for running a small business in What is open core? Why I use Linux to manage my yoga studio. Nikhelical on 27 Jun Permalink. JJ on 06 Jul Permalink. Are there any they don't use Java? Nikhilesh on 11 Aug Permalink.

Helical Insight is built on java.



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