If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. If you have any further questions about the ordering and shipping process, feel free to contact us by email at support electricbikeparadise. We will do our best to meet your expectations at all times. It is the customer's responsibility to return the merchandise in a new resalable condition.
Refunds are only issued after returned items have been received and inspected. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case. All return requests must be submitted in writing and sent to support electricbikeparadise.
Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below:. You can cancel your order free of charge up to 1 hour after the order was placed and if the order has not been physically shipped.
We rely on just-in-time fulfillment from our suppliers to provide you with a vast array of products for sale at low factory-direct pricing. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Sometimes, products are so popular that they go out of stock before the next shipment arrives at our supplier's warehouse. If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available.
If you can't or don't want to wait, you can choose an alternative product. At that point, we will either charge or refund you the difference, update your order, and ship out the alternative product. If you don't want an alternative product, you can cancel your order without any cancellation fee. If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. This means we will place the pre-order with our supplier so that the product is reserved upon arrival and will ship out to you as soon as it arrives.
If you choose to cancel your pre-order after the product has shipped, the normal return policy applies. In the event of damage to your product in shipping, please contact support electricbikeparadise. Please refer to our Shipping Policy for more details. Most of our products come with at least a 1-year manufacturer's warranty. The warranty information can be found under the "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
For this reason, we strongly suggest that you obtain a tracking number for the returning item s and purchase shipping insurance. In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return.
Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used. If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization including refusing delivery , past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.
If you qualify for a refund, you will be refunded the difference in price to your credit card. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well. To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.
If you want to check if we can price match a product before you place your order, please contact us. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the Electric Bike market. Our customers include recreational cyclists, daily commuters, elderly, and obese who are seeking to be healthy and physically fit.
Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more, reduce stress, improve their heart health, avoid arthritis, improve their breathing, lower the impact on their knees during exercise, improve their sleep, improve their immune system, lower their risk of diabetes, boost their energy level and lose weight.
What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our Electric Bikes inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.
At Electric Bike Paradise , our mission is to help you get healthy and physically fit. Electric Bikes have allowed recreational cyclists, daily commuters, elderly, and obese to be healthy and physically fit. We want to help you enjoy daily adventures, explore more, reduce your stress, improve your heart health, avoid arthritis, improve your breathing, lower the impact on your knees during exercise, improve your sleep, improve your immune system, lower your risk of diabetes, boost your energy level and lose weight.
We believe Electric Bikes are revolutionizing the way people enjoy their day while cycling. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met. We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you. Go ahead and place your order today and if you have any questions give us a call or email us at support electricbikeparadise.
We love to give back to our community. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. Our love for electric bikes extends far beyond our local community.
We want to help the world. It's amazing what a difference an Electric Bike can make to a person's life. All proceeds go to help the people of small communities get a bicycle of their own, to help promote a healthier future with biking, and help themselves create a better and healthier lives.
The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in and eventually built Electric Bike Paradise to serve customers all over the USA.
In , Trevor was introduced to Electric Bikes when he was in college. He was selling fixed gear bikes and road bikes, beach cruiser bikes, and tandem bikes on eBay and Amazon and went to buy a used fixie bike from a seller on craigslist to use as a personal commuter bike.
That seller happened to be Tim, the founder of BMEbikes. He met Tim and his brother who showed Trevor the electric bikes they were creating as a side-project in the back of their car turbocharging business in Northridge, California. Tim let Trevor test ride an electric bike and Trevor was blown away. It was like a cross between a motorcycle and a bicycle but all-electric and super quiet.
Trevor went online to start looking for suppliers of electric bicycles and he found his first supplier of electric bikes, Micargi Electric Bikes. Since then, Trevor and his team of dedicated customer service assistants have shipped over , electric bikes, electric scooters, electric skateboards, mobility scooters, electric wheelchairs and more to customers all around the world.
Up until this point, Trevor had no idea electric bikes even existed. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about electric bikes. He decided to start a website called Electric Bike Paradise , the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Mobility Paradise, just like Electric Bike Paradise is also committed to providing full selection of quality products with the best prices and exceptional customer service.
Make your daily life easier with just one click and visit MobilityParadise. Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat.
Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world. Our team operates out of an office space in Wyoming and due to COVID most of our team now works remotely from home.
In order to keep our prices low and make our fulfillment processes as efficient as possible, all of our products now ship directly from our supplier's warehouses which are located throughout the continental USA.
Our supplier's warehouses are located strategically throughout the continental USA. Every supplier we work with ensures product quality and packing quality before each shipment. The carriers we use to ship the products are carefully chosen from their history of speedy delivery capability and their care in the delivery of packages without damages. You can chat live with our customer support and sales team Mon-Sun 8am-8pm EST, just look for the button in the lower-right corner that says "Chat with us.
You can email our customer support team and sales team: support electricbikeparadise. We hope you enjoy our Electric Bike as much as we enjoy offering them to you. If you want to learn more about Electric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our Electric Bike Buying Guide. Like us on Facebook. Follow us on Pinterest. Subscribe on YouTube.
If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing.
You will fill out a credit line application. You are subject to credit approval. Electric Bike Paradise has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. You'll usually get a decision within seconds and be able to purchase that brand new Electric Bike Paradise of your dreams right from our website shipped directly to your door as fast as business days.
PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal. PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence.
Promotional offers may not be available for purchases made on a mobile device. Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it. Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.
If you have any issues with your product, please call us at or email us at support electricbikeparadise. Each manufacturer we stock has a different warranty, so please read the warranty that pertains to the specific manufacturer for which your item pertains.
With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying from us. To learn more about electric bikes, read our Electric Bike Buying Guide. We do not assume any liability for any usage of this product, especially outside the legal boundaries of your local state laws. If you are looking for information on whether this product is legal to use on public access ways in your local area, please consult an attorney.
COVID Shipping Delays Notice: Normally, Shipping times vary from business days and delivery time varies between business days if product is in stock, however, due to increased order volume and the impact of COVID, it may take longer than usual to fulfill orders.
Order processing times of some brands can take up to days or more. How do I go about ordering this manually with you including shipping to the UK, once it becomes available? We greatly appreciate your interest in our products! However, at this time, we don't offer international shipping directly through the website because each order requires a special shipping price quote. Hi, This bike is available?
Possible shipping to Belgium? I love my Yamee Fat Bear S. It has a lot of power but can be tamed by adjusting the pedal assist settings. It folds and fits in the back of my Subaru Crosstrek without putting the seats down. Well done Yamee and Electric Bike Paradise! Frist of all, the way these bikes are packed shows the attention to detail Yamee is committed to. Both bikes were in perfect shape out of the box without a scratch.
Everything was perfect. As for performance, the torque this bike has surprised us. No problem getting up the step hills around our neighborhood and this bike cruises effortlessly. Can't wait to take them out for a long ride over the holidays. Electric bike Paradise, Thank you. A great product selection, and a very helpful staff.
Thank you for the experience. I love my Yamee fat bear s. I absolutely love my ride. I now look forward to riding my bike around town without killing myself on the hills.
I feel like a kid again. It has been a pleasure to ride.. This is a well-made unit, better than expected for the price. Assembly was easy and it started right up. Love this scooter for my granddaughter who just went to Madrid Spain to work. Good transportation! I love my new Pfautec e-trike. I've been riding with my grandsons and I can keep up. It's easy to ride, I feel safe and the extra boost on hills is perfect.
I am getting more exercise and having fun doing riding again! We absolutely love this. Shipped very fast. Would recommend buying one of these. We are going to buy another for our other grandson. Excellent value for the money. Assembly was relatively easy - an extra pair of hands helps. Quality construction. If you're old enough to remember Huffy bikes as a kid you'll appreciate the quality of this e-bike!
This quad is awesome! Sukses selaluuu.. Saya belum pernah menggunakan D-One DG tapi klo searching di google seperti pendahulunya tidak bisa ditambahkan aplikasi selain bawaan HP. Mas, sekarang Yamee, YM Tiny sdh ga bisa dipakai lagi ya?? Apa ada penggantinya? Thanks berat mas. Saya pakai hp ht G30 dan di sithu udah tersedia Yamee tapi tiap aq masukan id n password SELALU Katanya Login failed cek id ato password, padahal ren dah masukin id n password dg benar.
Dan saya pakai Xl…please ada yg bisa bantu. Kalo gw pake Palringo. Enteng file nya. Bisa YM n FB. Nimbuzz lama connect nya ebuddy blom coba. YM tinny.. Tapi klo memang BB berplatform java harusnya bsa dipakai.
Mas, koq kagak bisa connect yah? Saya pake IM3. Aplikasi lain normal bisa connect pake GPRS. Yamee koq nggak bisa yah? Disuruh cek connection setting. Kalo langsung ke yahoo normal koq.
Ada solusi?? Pak…saya udah download…tapi saya tidak bisa chatt dengan tman2 saya ya.. Hp type Ki bisa g dipake yamee??? Nimbrung ya. Gw juga pengguna Yamee. Tapi baru beberapa hari terakhir ini. Ada yang mau gw tanya nih. Semoga ada yang bisa bantu jawab. Gw pake Hape Mito yang support java. Jar-nya gw download ke PC terus gw pindahin ke hape.
Selanjutnya gw instal yamee-nya secara manual. Semuanya berjalan lancar. If your item s do arrive damaged, please send photos to support electricbikeparadise. This is a fee that covers administrative and personnel fees. If your item is on backorder and you accept the backorder, we will hold your payment until the product ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. If you order has shipped, you the buyer will be responsible for actual return shipping charges.
Refunds will only be issued to the original credit card that you use when placing your order. Backorders: From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order.
In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within business days. Important Freight LTL Shipment When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you.
The item will not be delivered until you set up this appointment. You need to be at the delivery address during the delivery window to receive and sign for the item. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm.
Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example am. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at. Don't screen your calls until your item has been delivered. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials. How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing : Carton damage requires visual inspection of contents of the unit. Return Policy. You must notify us of your intent to return within 30 days of the delivery date.
Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery. We will refund the product price minus any applicable fees and charges. Original shipping charges are non-refundable. You are responsible for any return shipping charges. Refunds will be applied to the same payment method used when the original purchase was made. The Following Cannot Be Returned Products that are eligible for parts under manufacturer warranty Products that have had their original manufacturer packaging opened Products that have been out of their original manufacturers' packaging It is the customer's responsibility to return the merchandise in a new resalable condition.
Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below: ElectricBikeParadise. We stand by the quality of our products and do not accept returns on used or opened items.
Satisfaction Guarantee. Your Satisfaction is our first priority. We will accept a full refund request within 7 days from r eceipt of products with no reason needed. Shipping cost shall be borne by customer. Proof of unopened items will need to be verified with photos and submitted to us. A label will be provided when the return is approved. Refund will be issued once the item is received and inspected. We accept returns on accessories if the item is unopened and unused.
All returns must be approved. Both initial and return shipping costs are non-refundable and will be deducted from the total refunded amount. The information necessary for a 3rd party to ship our battery is proprietary and will not be provided if requested.
We are not liable to accept returns for merchandise refused by a 3rd party shipper or international borders. We are not liable for any unresolved issues or parts for merchandise transported to regions we do not already ship to directly or have authorized dealers.
It is the responsibility of the owner to source an e-bike specialist for repair or maintenance in an unsupported region. We do not accept returns or exchanges on all batteries. No exceptions! If your return is approved you will receive an email from us with return instructions. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
Ship the package. We will either provide you with a return shipping label or you will have to arrange the shipping yourself. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. Please provide us with the tracking number. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days. If your order has been shipped, the standard return procedure applies.
Thanks for your understanding. If we received the item damaged you may file a claim with your shipping company. Low Price Guarantee. The competitor must be an Authorized Retailer of the product in question The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax If you want to check if we can price match a product before you place your order, please contact us.
Why Buy From Us. Our Commitment To You World-class customer service. Please see product page for details. We guarantee that our prices are the lowest online. We have been in business since and have thousands of satisfied customers , see what they had to say here! We are an authorized dealer for our suppliers and we ship directly from their warehouse. With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
We offer fast free shipping zero taxes anywhere except for Wyoming, easy returns, personalized customer service, and a PCI compliant bit secure checkout. Meet The Founder The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in and eventually built Electric Bike Paradise to serve customers all over the USA.
You can write to us: E 2nd St, Ste. What types of financing options does Klarna offer? How to apply for Klarna financing? On product page select Add to Cart. On shopping cart page select Secure Checkout. Fill out form with your personal information.
Select Continue to shipping method. Select your preferred Shipping method. Select Continue to payment method Select Slice it. Pay over time with Klarna. Select Complete Order. Select preferred monthly payment options that are available. Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options Examples or Click Place Order.
Fill out form. Click Continue. Know instantly if you are approved for financing with Klarna. Receive a confirmation email outlining your purchase, due date s , and other useful information once your product ships out. Contact Klarna customer service at any time with questions about your purchase. Contact support electricbikeparadise. We are happy to help! What types of financing options does Paypal offer? If applying for Paypal Credit you will need to have a Paypal account or create one.
The financing lasts for 6 months and is only valid on approved credit. When checking out with Shop Pay, you now have the option to pay now or later. Add items to your cart. Check out with Shop Pay. Choose to pay in 4 installments. Are there late fees?
No, there are no late fees if you miss a scheduled payment. What if I make a return on a purchase made through Installments with Shop Pay? If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following: A smaller payment balance on the final payment Less future payments on the remaining loan balance.
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days. Which payment methods are accepted if I use the option to pay Installments on Shop Pay? The installments option on Shop Pay is available on debit and credit cards. Have more questions? For questions about installment payments on Shop Pay, visit shop.
For questions about Shop Pay or the Shop App, visit shop. Wear and tear is not covered under warranty. The battery warranty does not include damage from power surges, use of an improper charger, improper maintenance, or other such misuses, normal wear, or water damage. We believe that communication is the best way to solve the problem. Please contact us in time.
To help you solve the problem as soon as possible, we need photos or video so that we can find the problem. Please send the following information in your email Following Information: 1. Platform of the purchase, such as Amazon, Brand Store, etc. If purchased on Amazon, please also include the seller name on your order 2. The email and shipping address you used when the order was placed 4.
The weight of the e-bike is 61 lbs. Can I order an extra battery when ordering my ebike? Yes, you can add an extra battery.
What is the price of an extra battery? How is this ebike protected in wet weather conditions? Thank you Best regards Hi. Thank You, Andrew Hello. Will I be able to get one in Canada? Yamee does not ship to Canada. Customer Reviews. For the price it's a great value and easy to move anywhere and I keep it in the back of my SUV. Love this bike!!!! Fun to ride and easy to fold up!!!
Fits in my Mini Cooper!!! Choose Your Color. Our Customers Love Us from reviews. Moto Tech W Fat Tire. Great deal! Jonathan G.
Great scooter! Edgar B. Riding with my grandsons! Ray A. He loves it!!!! My son's birthday present. He absolutely loves it!!! I really hope it holds up! Joe R. Absolutely worth the money! Justin W. Well worth the cost! Rick S. Great quad - definitely recommend! Tommy H. Get your trike now! Bobby N. Second year owned.
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